Returns & Exchanges

At Nolae, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused items in their original packaging. Simply follow our streamlined process to ensure a quick refund or exchange for your order.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original condition and include all tags, manuals, and protective wrapping to ensure eligibility.

3

Attach the Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

4

Receive Your Refund

Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing